Privacy Policy for Seedance AI

Introduction

Welcome to Seedance AI, Seedance AI One Stop AI SAAS designed to help you build and launch innovative solutions quickly and efficiently. At Seedance AI, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using Seedance AI:

  1. Account Information
    • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
    • Purpose: To manage your account and provide customer support.
  2. Usage Details
    • What We Collect: Information about how you use Seedance AI, including your interactions, features accessed, and usage frequency.
    • Purpose: To analyze user engagement and improve our services.
  3. Device Information
    • What We Collect: Data regarding the devices you use to access Seedance AI, such as device type, operating system, and browser type.
    • Purpose: To optimize our services for different devices and ensure compatibility.
  4. Cookies
    • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
    • Purpose: To enhance the functionality of our services and personalize your experience.
  5. Payment and Billing Information
    • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
    • Purpose: To facilitate billing and payment processing for our services.
  6. User Content
    • What We Collect: Content you generate, upload, or submit while using Seedance AI.
    • Purpose: To provide the service, display your work, and enable sharing features.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users or others.
  • To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Please note that your User Content may be public by default based on your subscription plan and the features we provide. For example, works under a free plan are public by default. Public User Content can be viewed by anyone and may be shared or indexed by third parties. If your plan allows private works or we provide private options, you can manage visibility in your account settings.

Your Data Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we limit how we use your personal data.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data for certain purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.
  • Right to Non-Discrimination (CCPA): We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at support@seedance-ai.art. We will respond to your request within 30 days (or as required by applicable law).

Account Deletion and Data Handling

You may request to delete your account at any time. Upon account deletion:

  • Your personal account information (name, email, etc.) will be permanently deleted or anonymized within 30 days.
  • Your private User Content will be permanently deleted.
  • Your public User Content will be anonymized (author association removed) but may remain accessible on the platform as community content.
  • Paid subscribers may delete individual works before account deletion through their account settings.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

  • Account Data: Retained while your account is active, and deleted or anonymized within 30 days of account deletion.
  • Transaction Records: Retained for up to 7 years for tax, legal, and accounting purposes.
  • Usage Analytics: Retained in anonymized form indefinitely to improve our services.
  • Support Communications: Retained for up to 3 years after resolution.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected in accordance with this policy and applicable law.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Copyright Owner: seedance-ai.art
Email: support@seedance-ai.art

By using Seedance AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!